Blair Davies takes an emergency call in Oct. 2011 at Warren County's dispatch center, which handles police, fire and ambulance calls. With 911 landline phone service disrupted for 3,500 households and businesses in Stony Creek, Lake Luzerne, Hadley and Corinth, people in those areas are asked to call the Warrn County Dispatch Center if they encounter an emergency — or use their cell phones to call 911.
People dialing 911 on their standard telephones to report an emergency are getting a dead line, the Warren County Sheriff's Office reported at 2:25 p.m. today.
Frontier Communications has confirmed that they have experienced a break in a fiber-optic cable on State Route 9N near Anton Mountain Road -- cable that carries 911 service to residents and businesses in the areas of Luzerne, Hadley, Corinth and Stony Creek.
rontier estimates approximately 3,500 households and businesses in the 654 and 696 exchanges are without 911 service.
Landline 911 service in these areas is not available until further notice, they said, noting that repairs are now underway, and Frontier officials did not give an estimated time for the completion of the repairs.
Cellular 911 service is still operational, they added.
Those in need of emergency assistance are urged to use their cell phones, or dial the Warren County Sheriff’s Office at (518) 743-2500 and select option 1.