High Peaks Dental: High Peaks Dental owners, Dr. Michael O’Connor, Dr. William Caldon, and Dr. Donnon “DJ” O’Neill strive to bring high quality dentistry and comfort through their work at the Plattsburgh and Lake Placid offices.
Some people fear heights, others fear tight, enclosed spaces — others would take either over a trip to the dentist.
That’s where High Peaks Dental (HPD) comes in.
With luxury office equipment that offers a “Ritz Carlton” like experience combined with lower costs than many traditional dentists and even sedation to help those with the highest anxiety relax, HPD sets itself apart.
The dentists of HPD even go so far as to provide free dental services once a year to anyone wishing to turn out.
HPD was founded by Dr. Michael O’Connor, who grew up in the Plattsburgh area and returned after college to open his practice.
HPD has two locations, one in Plattsburgh and one in Lake Placid. The group moved into the present Lake Placid facility in February 2002 after working in Saranac Lake since 1997. The Plattsburgh office, open since 1978, recently expanded and has state-of-the-art dental facilities. The business moved last year from its former location at 55 Cornelia Street to the new location at 675 Route 3.
HPD offers a variety of different services including sedation, cosmetic, preventive and restorative dentistry. A full list of services include Veneers/LUMINEERS, Invisalign, CEREC one visit Crowns, Digital X-Rays, 6-Month Smiles, Implants, LANAP (Laser Gum Treatment), children’s dentistry, Periodontal Therapy, gentle cleanings, porcelain crowns and bridges, extractions, root canal treatments, bonding, pediatric dentistry, teeth whitening, and dentures.
“We strive to provide our patients with quality care, comfort and convenience. We provide a full-service, state-of-the art dental practice,” Caldon said.
“From the moment you step into our practice, until the moment you complete treatment, we want you to be comfortable and relaxed and have your reaction be ‘wow I have never had an experience like that in a medical setting,”’ Caldon said. “We strive to give a Ritz Carlton experience.”
The “Ritz Carlton Model” includes more than 100 hours of off-site training hours for HPD employees in Georgia, comfortable heating and massaging chairs in the examination room, and a modern decorative interior.
Dentistry from the Heart
Caldon said he and his partners understand dental care can be expensive for customers and continue to prove the “Ritz Carlton” experience for everyone.
“We try to fit into people’s budgets and minimize people’s out of pocket expenses while striving to give a Ritz Carlton experience,” he said.
Once a year the HPD holds a free dentistry clinic called Dentistry From The Heart (DFTH). The seventh annual event will be held on Sept. 14, starting at 7 a.m. and going until late afternoon. The HPD will offer walk-in patients free dental services including: free teeth cleaning, fillings, and teeth extraction. Included in the appointment, patients will have a chance to have free x-rays.
DFTH is a worldwide nonprofit organization dedicated to providing free dental care to those in need.
HPD is one of many providers that hold the event every year. Thousands of dentists, hygienists, volunteers and hundreds of practices across the world donate their time and resources to host their own DFTH events. In support of DFTH providers, DFTH acts to ensure that those in need our advised of the services available through regional press releases and customized TV/radio commercials that promote the practices involved.
Caldon said one of the most beneficial services provided by DFTH for HPD is helping to organize a filing system to get the highest number of patients to be seen in a given day.
“We actually change people’s lives on that day,” Caldon said. “Unfortunately not everyone has dental insurance and even when they do insurance companies set the amount they are willing to reimburse and sometimes it doesn’t even come close to paying the cost of a procedure.”
DFTH was founded by Dr. Vincent J. Monticciolo 13 years ago in Florida. Caldon said Monticciolo held the event on Valentine’s Day.
“It’s from the Heart because of Valentine’s Day but we decided it would be a little kinder to people in the North Country to hold the event in summertime to early fall,” Caldon said.
The registration begins at 7 a.m. with many people camping out in the parking lot as early at 2 a.m. Caldon said various community sponsors offer free coffee and food for barbecue, and live music helps people pass the time while waiting. Caldon said some of the people register at 7 a.m. and might not see the dentist until late afternoon.
“It’s a day dentists look forward to more than any other day, it becomes an entire event,” Caldon said.
Last year was the first DFTH event at the new facility in Plattsburgh. Caldon said they were able to see all 55 people who came.
“We were expecting 88 but we think because we are not in the center of a residential area in Plattsburgh less people thought to come,” Caldon said. “We were happy to get to help those people, a majority needed a teeth cleaning, and we hope more people come this year.”
For more information about HPD or DFTH call (866) 697-5179 or go to www.highpeaksdental.com.