PLATTSBURGH - When Joe Kovacs opened Smooth Moves, his plan was simple - give the people what they want.
The downtown business, located on the corner of Broad and Durkee streets, is celebrating its one-year anniversary next month, and it's been a year that's seen tremendous success, said Kovacs.
"We get a lot of business from the office buildings downtown, from the college and just from families walking by," said Kovacs. "This location is great. Everybody sees us because it's a very busy intersection."
Smooth Moves opened its doors May 21, 2009, with Kovacs bringing his experience in the milkshake and smoothie business from a previous business he was a part of, A Different Blend.
"I knew that I wanted to carry the shakes and smoothies that we carried at A Different Blend because they were very popular, along with the sandwiches," said Kovacs.
He did, and the business has since flourished. Kovacs attributes that to how he listens to customer suggestions.
"I'm always bringing things in and trying them out, depending on what the customers ask for," he said. "We had probably 50 people ask for bubble tea, this Asian drink that's big down in the city with college students, so we brought it in ... Now, we're the only place I know of locally that carries it."
Kovacs has even more in store for Smooth Moves. This summer, he plans to have additional outdoor seating, and, in the fall, he wants to establish computer stations to give customers a place to take advantage of their free Wi-Fi access.
"It's about listening to the customers to see what they want," he said.