Radio Shack in Springfield, which is located at the Springfield Shopping Plaza on Chester Road, is the place to shop during the holidays, with lots of special prices and activities going on throughout the season.
"We have a variety of products and services available to our customers year round," manager Sue Williams said in a recent interview.
"Our Radio Shack is a Fed Ex shipping center, along with a copy and fax center. We are also a US Cellular agent for cell phones, and a payment center for CVPS.
"You can pay your light bill, cell phone bill, make a few copies, send your faxes and hang out with us for a while."
Their store is unique in the fact that they take the time to help the customer as best they can, offering alternative solutions by utlilizing the various business sources in Springfield such as Computers by Ken on Main Street.
"We will always go the extra mile for our customers," Williams stated. "Everything from changing watch batteries, to installing minutes on trac-fones, to looking up information on the web to helping to ensure a customer is getting the right product or service for their particular needs."
They will even go as far as to make house calls. That's right!
"When within our power, we will go right to the customer's home to help install a telephone, television or computer."
This is not part of the service requirements through Radio shack, but simply from a staff that is more than willing to help whenever they can.
"We are very fortunate to have Jan Uvena as part of our US Cellular team," Williams added.
"He is the US Cellular agent account executive for this area and yes, he used to be the drummer for one of rock's legendary bands, Alice Cooper.
"What a delightful man, he is very dedicated to the success of both US Cellular and our store."
In fact, Mr. Uvena recently visited the Springfield store to help "drum up" some business and customer service for the holiday season with the recent "Rock With Santa" event at the Springfield store location.
"We had a visit from Santa as well, taking photos with children that could then be printed onto cards for the kids to take home. We also had cookies, punch and music entertainment provided by local rockers 802, in which the friends at Music on Main Street helped with equipment."