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Scores of Frontier subscribers have reached out to the Sun over the past two years to detail concerns over sputtering broadband and phone service. Read more

Editorials

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FRANKLIN FALLS | Frontier Communications subscribers are heartened — but wary — over sweeping changes governing how broadband providers market internet speeds. Read more

The Sun

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PLATTSBURGH | Customers in the Adirondacks have long complained over spotty internet service. Read more

The Sun

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Pete DeMola

ALBANY | Charter Spectrum will pay $174 million and refund customers $62 million in a settlement over claims it engaged in a “systematic scheme” to defraud and mislead internet subscribers. Read more

The Sun

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NORTH CREEK | Frontier Communications has restored phone and internet service to the Minerva-Johnsburg area after interruptions earlier this month left some residents disconnected for as long as 10 days. Read more

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